Analytics

What it does

Analytics helps you see what’s working: which products are requested, how many conversations convert, and where your team should focus.

Key capabilities

• • High-level KPIs (conversations, products, orders, messages).
• • Operational visibility for follow-ups and campaign outcomes.
• • Foundation for deeper performance reporting over time.

What teams use it for

• • Identify high-intent conversations and top-selling products.
• • Track campaign/broadcast success and follow-up effectiveness.
• • Monitor workload and response performance.