Broadcast

What it does

Broadcast helps you send campaign messages at scale and track delivery outcomes—turning WhatsApp into a measurable growth channel.

Key capabilities

• • Create campaign messages (text and optional media).
• • Send to selected customer segments.
• • Track status and identify who needs retry/follow-up.
• • Convert responses into Follow-ups or Orders.

Best practice workflow

1. 1) Prepare campaign copy + offer.
2. 2) Choose target segment (from Customers).
3. 3) Send broadcast and monitor results.
4. 4) Create follow-ups for interested responders.